Privacy Policy

Last Updated: May 31, 2026

This Privacy Policy describes how Zenya Living LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://www.zenyaliving.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we may collect the following types of personal information:

1.1 Information You Provide Directly

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers; we do not store full card details)

This information is collected when you:

  • Place an order
  • Create an account (if applicable)
  • Subscribe to emails
  • Contact customer support

1.2 Order Information

When you make a purchase, we collect:

  • Purchased products
  • Order total
  • Shipping method
  • Transaction details

1.3 Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Time zone
  • Pages viewed
  • Referring/exit pages
  • Interaction data

This data helps us improve website performance and user experience.

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve site performance
  • Enable advertising and remarketing

You may disable cookies through your browser settings, but some site features may not function properly.

2. How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing shipping and delivery updates
  • Customer support and communication
  • Fraud prevention and security
  • Improving our website and product offerings
  • Marketing and promotional communications
  • Advertising and remarketing campaigns

3. Marketing Communications

Because you may opt in or purchase from Zenya Living, we may send you marketing emails including:

  • Promotions
  • Discounts
  • Product launches
  • Seasonal campaigns
  • Abandoned cart reminders

We comply with the CAN-SPAM Act.

You may opt out at any time by clicking the “unsubscribe” link in any email or contacting us at:

info@zenyaliving.com

Opting out of marketing emails will not affect transactional communications (such as order confirmations or shipping updates).

4. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third-party service providers only for business operations, including:

4.1 Payment Processors

  • Shopify Payments (Stripe infrastructure)
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

These providers process payment information securely.

4.2 Shipping Carriers

  • FedEx
  • Freight logistics partners (for oversized items)

Used to deliver your orders.

4.3 Marketing and Advertising Platforms

We may share limited data with advertising platforms such as:

  • Google Ads
  • Google Merchant Center
  • Meta (Facebook & Instagram Ads)

This may include hashed emails or tracking identifiers used for:

  • Conversion tracking
  • Remarketing
  • Audience targeting

4.4 Email Marketing Provider

We use email marketing services (such as Shopify Email or similar platforms) to manage communications and campaigns.

5. Behavioral Advertising

We use your personal information to provide targeted advertisements or marketing communications we believe may be relevant to you.

This includes:

  • Google Ads remarketing
  • Meta Ads retargeting
  • Customer match audiences

You can opt out of targeted advertising through:

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

7. Security of Your Information

We take reasonable administrative, technical, and physical security measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights Under California Privacy Law (CCPA/CPRA)

If you are a California resident, you have the following rights:

8.1 Right to Know

You may request information about:

  • Categories of personal data collected
  • Sources of data
  • Purpose of collection
  • Categories of third parties shared with

8.2 Right to Delete

You may request deletion of your personal information, subject to legal exceptions (such as order fulfillment or fraud prevention).

8.3 Right to Opt-Out of Sale or Sharing

We do not sell personal information in the traditional sense.

However, we may share data for advertising purposes, which may be considered “sharing” under California law. You may opt out of such activities by contacting us.

8.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise any California privacy rights, contact:

info@zenyaliving.com

9. Data Transfers

Your information may be processed in the United States and other countries where our service providers operate.

By using our Site, you consent to such transfers.

10. Third-Party Services

Our Site may contain links or integrations with third-party services.

We are not responsible for the privacy practices of these third parties and encourage you to review their policies separately.

11. Do Not Track

Our Site does not currently respond to “Do Not Track” signals due to lack of industry standardization.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Zenya Living LLC

Email: info@zenyaliving.com